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We start with the pressure, not the platform

Every engagement starts
with a business problem.

We don't lead with services. We identify what's hurting your business right now and recommend the engagement that addresses the root cause. If we're not the right fit, we'll tell you.

Start with the constraint, Start with the constraint, Start with the constraint, Start with the constraint, Start with the constraint, Start with the constraint, Start with the constraint, Start with the constraint, Start with the constraint, Start with the constraint, Start with the constraint, Start with the constraint, Start with the constraint, Start with the constraint, Start with the constraint, Start with the constraint, Start with the constraint, Start with the constraint, Start with the constraint, Start with the constraint, Start with the constraint, Start with the constraint, Start with the constraint, Start with the constraint,
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Problems we solve

Growth-stage pressure, mapped to how we help.

01

The platform that worked at $5M is breaking at $50M.

Growth Is Outrunning Your Systems

New markets, higher order volume, more customers, but your ecommerce platform can't handle the load, your ERP wasn't built for multi-entity, and every integration was duct-taped together by someone who's no longer at the company. You need systems that scale with the business, not against it.

We took ZO Skin Health from a single US site to five global markets with 17% US revenue growth, platform, integrations, and global logistics.

Explore Implementation & Integration

Typical outcomes

  • +Platform migrations without disrupting operations
  • +Ecommerce builds designed for your next 3 years of growth
  • +ERP and CRM connected, single source of truth for revenue
  • +Legacy systems replaced with modern, maintainable architecture

Maps to: Implementation & Integration

02

Data lives in silos. Your team doesn't trust the numbers.

Your Systems Don't Talk to Each Other

CRM says one thing. ERP says another. Marketing can't attribute revenue. Finance is reconciling manually. The board asks for a number and three departments give three different answers. This isn't a data problem, it's an integration and architecture problem.

We've rescued failed CRM and ERP implementations that other firms walked away from, HubSpot, Salesforce, and NetSuite.

Explore Strategy & Architecture + Implementation

Typical outcomes

  • +CRM-to-ERP integration with reliable data flow
  • +Failed implementation rescue and recovery
  • +Revenue reporting your sales and finance teams actually trust
  • +Order management that connects to everything downstream

Maps to: Strategy & Architecture + Implementation

03

Releases break. Bugs reach customers. QA is firefighting.

Software Quality Is Costing You Revenue

Your team ships fast, but releases are unpredictable. Production bugs erode customer trust. Auditors ask questions nobody can answer. The QA team (if you have one) is reactive, not preventive. You need quality built into the delivery cycle, not bolted on at the end.

We've built QA programs for companies including Epic Games, Riot Games, and the US Air Force Cyber Command.

Explore Governance & Optimization

Typical outcomes

  • +Test automation frameworks that catch regressions before release
  • +QA embedded in CI/CD, not a gate at the end
  • +ISTQB-certified QA team (we're one of 8–9 ASTQB-accredited providers in the US)
  • +Compliance-ready documentation and audit trails

Maps to: Governance & Optimization

04

The board wants AI. Competitors are automating. You need production results.

You Need Automation, Not Another AI Demo

Manual processes consuming your team's time. Customer inquiries going unanswered after hours. Lead generation that depends on one person's Rolodex. The pressure to "do something with AI" is real, but you need production systems that change how the business operates, not a proof of concept that dies in a slide deck.

Our AI Voice Agent and Lead Intelligence tools are in production, not demos. Built on OpenAI, Claude, and Gemini with human-in-the-loop safeguards.

Explore Implementation & Integration + Governance

Typical outcomes

  • +AI Voice Agent handling 24/7 inbound calls, live in 2–4 weeks
  • +Lead intelligence that identifies your next deal automatically
  • +Custom workflow automation with measurable cost reduction
  • +AI governance so you stay compliant as you scale

Maps to: Implementation & Integration + Governance

05

Your team has the QA discipline. They do not yet have the AI testing playbook.

Your QA Team Has To Test AI Now

LLM-powered features are non-deterministic. Hallucinations, prompt injection, and silent regressions break traditional test design. Your team needs a defensible AI quality program: how to design tests for non-deterministic systems, how to build evaluation harnesses, how to instrument observability across agents and RAG stacks.

Rex Black authored ISTQB curriculum used worldwide. Same discipline, applied to the AI era.

Explore AI Quality & Infrastructure Upskilling

Typical outcomes

  • +ISTQB Certified Tester AI (CT-AI) for your QA team, accredited delivery
  • +LLM and agent test design programs: prompt injection, eval harnesses, regression strategy
  • +AI observability and infrastructure quality: RAG, vector stores, agent orchestration
  • +Custom enterprise programs aligned to your AI stack and risk profile

Maps to: AI Quality & Infrastructure Upskilling

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How we work

How every engagement works. Four principles, every project.

Four principles that apply to every project, regardless of the problem or the engagement size.

01

Identify the Real Constraint

30 minutes. You walk us through the pressure. We tell you honestly whether we can fix it.

02

Scope for Outcome

We define what done looks like, measurable outcomes, fixed scope, clear milestones. Not hours.

03

Value in 60–90 Days

Every engagement delivers something tangible before you see a second invoice. No death marches.

04

Expand After Value

We earn the right to grow scope by demonstrating results first. Growth is always your decision.

Tell us what's hurting your business.

30 minutes. No pitch deck. You walk us through what's not working, and we tell you whether we can fix it and what the first 90 days look like.