(001)
+
Proven results across industries

Client Success Stories

Over three decades, Rex Black Inc. has delivered measurable outcomes for enterprise clients in retail, gaming, defense, and beyond. These are some of the engagements we are most proud of.

Proven enterprise results — Proven enterprise results — Proven enterprise results — Proven enterprise results — Proven enterprise results — Proven enterprise results — Proven enterprise results — Proven enterprise results — Proven enterprise results — Proven enterprise results — Proven enterprise results — Proven enterprise results — Proven enterprise results — Proven enterprise results — Proven enterprise results — Proven enterprise results — Proven enterprise results — Proven enterprise results — Proven enterprise results — Proven enterprise results — Proven enterprise results — Proven enterprise results — Proven enterprise results — Proven enterprise results —
(002)
+
Selected work
01Retail / Ecommerce

ZO Skin Health

Global Ecommerce Transformation

Five-country Salesforce Commerce Cloud rollout with 17% US revenue growth over a 3-year engagement.

Read Case Study →
02Gaming / Entertainment

Enterprise Gaming Studios

Quality at Scale

Comprehensive QA programs and test automation for studios managing massive multiplayer environments and rapid release cycles.

Read Case Study →
03Government / Defense

US Air Force Cyber Command

Mission-Critical QA

ISTQB-based QA methodology and security testing frameworks for defense software systems.

Read Case Study →
04Nonprofit

NABA

Membership Platform

Unified membership, sponsorships, scholarships, and donations into a single custom platform on serverless architecture.

Read Case Study →
05Veteran Services

VetsForever

AI-Powered Intake

Replaced rigid phone scripts with AI-powered dynamic intent handling for 24/7 veteran services intake.

Read Case Study →
06Professional Services

AI Voice Agent

24/7 Phone Coverage

Zero missed calls with AI-powered appointment scheduling and FAQ handling deployed in 3 weeks.

Read Case Study →
07Mid-Market Enterprise

Enterprise CRM-ERP

System Integration

Eliminated manual data transfer between CRM and ERP, with double-digit forecast accuracy improvement.

Read Case Study →
08Fortune 500 Enterprise

Workforce Certification

Certification at Scale

Multi-division ISTQB, PMP, and AWS certification programs with measurable capability uplift and improved retention.

Read Case Study →
(003)
+
How we work

Measurable outcomes. Senior-led teams, clear scope, and systems built to last.

Let's Discuss Your Challenge

Every engagement starts with a conversation. Tell us what's holding your business back and we'll share how we've solved similar problems.

Schedule a Strategy CallView Our Services